Contact information
RainGuard is committed to providing accessible customer support throughout your shopping experience.
Customers may contact us regarding products, existing orders, shipping, returns, refunds, website issues, or other general inquiries.
Business Information
Business / Store Name: RainGuard
Website: RainGuard.store
Email: support@RainGuard.store
Telephone: (866) 915-9423
Business Address:
5 Pl. Ville-Marie
Ville-Marie, QC H3B 2G2
Canada
Established: 2022
Order Support
When contacting us regarding an existing purchase, please provide your order number and the email address associated with your order whenever possible.
This information allows our customer support team to locate your order more efficiently.
Returns and Refunds
Return requests should be initiated by contacting:
Please contact us before mailing a return. Customers should not assume that the business contact address is the applicable return destination.
Return instructions will be provided for eligible requests in accordance with our Return & Refund Policy.
Customer Service
We aim to review customer inquiries as promptly as reasonably possible. Response times may vary during weekends, holidays, promotional periods, or periods of unusually high inquiry volume.
For the fastest assistance, email communication is recommended for matters involving orders, photographs, attachments, returns, or shipping documentation.